Claims Clerk
Job Title: Claims ClerkDepartment: Claims
Reports To: CFO
Location: Monroe, NC Office
Employment Type: Full-Time
Job Summary
The Claims Clerk is responsible for coordinating safety-related claims, including
workers’ compensation, general liability, and property damage, while ensuring
compliance with company policies and legal requirements. This role involves
collaboration with safety personnel, insurance carriers, and legal teams to minimize
risks, process claims efficiently, and promote a safe working environment across all
construction projects.
Key Responsibilities
Claims Preparation
● Draft claims for workers’ compensation, liability, and property claims to be
reviewed/approved by the Safety Manager.
● Coordinate with insurance carriers, third-party administrators (TPAs), and legal
counsel for claim resolution.
● Maintain accurate and up-to-date records of claims and related documentation.
● Safety Manager will investigate claims by collecting incident reports, interviewing
witnesses, and analyzing root causes, then provide details to Administrative
Assistant for preparation of the claim documentation/submittal package.
● Monitor claim status and ensure timely communication with all stakeholders.
Reporting and Analysis
● Generate detailed reports on claims trends, costs, and outcomes for
management review.
● Analyze data to identify areas of improvement in safety practices and claims
management.
● Present findings and recommendations to the Safety Manager.
Other responsibilities
● Perform other administrative duties as assigned by Safety Manager and Safety
Department Personnel.
Qualifications
Education and Experience
● Bachelor’s degree in Business Administration, Risk Management, Safety, or a
related field (preferred).
● 2–5 years of experience in claims management, safety administration, or a
related role in the construction industry.
● Familiarity with OSHA standards and workers’ compensation regulations.
Skills and Competencies
● Strong organizational and multitasking abilities.
● Excellent communication and interpersonal skills.
● Analytical mindset with attention to detail.
● Proficiency in claims management software and Microsoft Office Suite and/or
Google Drive.
● Ability to handle confidential and sensitive information.
Certifications (Preferred but not required)
● Certified Safety Professional (CSP)
● Associate in Claims (AIC)
● OSHA 30-Hour Certification
Working Conditions
● Office-based with occasional travel to job sites as required.
● Must reside less than one hour drive from Monroe, NC.
● Ability to work in a fast-paced and dynamic environment.
● May involve exposure to construction site conditions, including outdoor
environments.
Salary and Benefits
● Competitive salary based on experience and qualifications.
● Comprehensive benefits package, including health insurance, retirement plans,
and paid time off.
● Opportunities for professional development and certification reimbursements.
Apply Now
Please fill out an application below.
Job Application